If you require any further information or your order or require any additional information before you undertake a purchase please do not hesitate in contacting us and we will help with your query as quickly as possible. Our standard week day operating hours are 10am to 4pm.

Before you contact us have you read our FAQ’s? Click here for further info!

All orders received are shipped same-day using either Royal Mail 1st Class or Tracked 48. The order cut-off time for same-day shipments is 3 pm.. Tracking reference numbers are uploaded into the order within your account page.

Warehouse collections – We offer a trade counter and collection service. We do not accept card payments.

Amazon, OnBuy and eBay customers: 

Sadly we are unable to offer a collection service for order purchased via third party websites; this is due to postal terms and conditions outside of our control.

We do not have control of shipments ordered and sent directly from Amazon. Please create a case within your accounts page to query any delivery issues. We will endeavour to help as required but we are unable to query personal or account specific issues as we do not have access.